Reversing Valve Repair
If your heat pump is stuck in heating or cooling, the reversing valve or its solenoid may have failed. We test the coil and valve, then repair or replace as needed.
Cooling and HVAC
Heat pump repair in Roswell for systems stuck in one mode, icing up or running on backup heat. Roswell HVAC restores year-round comfort. Call today.
Because a heat pump works in both summer and winter, it logs more operating hours than a typical air conditioner, and wear can show up in either season. Roswell HVAC provides heat pump repair in Roswell for ducted, ductless, and packaged heat pump systems in homes and commercial buildings. Common problems include a system stuck in cooling or heating mode, an outdoor unit covered in ice that will not defrost, constant reliance on auxiliary heat, lukewarm air in winter, and loud noises when the system switches modes. These symptoms often trace back to a failed reversing valve, a defrost board or sensor, low refrigerant, or a bad capacitor. During Roswell's occasional hard freezes, a heat pump that falls behind can send electric bills soaring. Our technicians diagnose the actual cause and explain your repair options clearly before starting any work.
If your heat pump is stuck in heating or cooling, the reversing valve or its solenoid may have failed. We test the coil and valve, then repair or replace as needed.
An outdoor unit encased in ice usually signals a defrost control, sensor, or relay problem. We test each component and restore automatic defrost operation for cold weather.
When backup heat runs constantly or never engages, we check heat strip elements, sequencers, breakers, and thermostat wiring to restore efficient staging and avoid unexpectedly high bills.
Lukewarm air in winter can stem from low refrigerant, a weak compressor, or restricted airflow. We measure pressures and temperatures to pinpoint why heating capacity has dropped.
Hard starting, clicking, or tripped breakers often point to failed capacitors or compressor issues. We test electrical components and recommend the most cost-effective repair for your system.
A failed fan motor or heavily soiled outdoor coil limits heat exchange in both seasons. We repair the motor, clean the coil, and confirm the unit is moving air properly.
Heat pump troubleshooting requires understanding how the refrigerant flow changes between heating and cooling modes. Our technicians test both operating modes on every call, so a hidden problem in one season does not surprise you months later.
We repair heat pumps of all major brands across Roswell, Milton, and Alpharetta, serving homeowners, property managers, and commercial clients. Service vehicles carry common parts such as capacitors, contactors, defrost sensors, and fan motors, allowing many repairs to be completed on the first visit. You receive clear explanations, written pricing, and honest advice about whether repair or replacement offers better value for an older system. We also share practical tips, like keeping the outdoor unit clear of leaves and snow, to help your heat pump run efficiently between visits.
Request a free estimate
Describe what your heat pump is doing, including the season, noises, ice buildup, or thermostat messages. We schedule a technician promptly and offer same-day service when possible.
The technician checks refrigerant pressures, the reversing valve, defrost controls, auxiliary heat, and electrical parts in heating and cooling modes to find the exact cause of failure.
After your approval, we make the repair, cycle the system through heating, cooling, and defrost, and confirm proper temperatures and staging before closing out the service call.
FAQ
Answers to the questions Roswell customers ask us most. Still unsure? Call (770) 661-0066.
Brief cool air during a defrost cycle is normal, but persistent cold air may indicate a stuck reversing valve, low refrigerant, a failed outdoor fan, or a thermostat set incorrectly. Auxiliary heat problems can also leave the home chilly in very cold weather. A technician can test each component to pinpoint the cause.
A light layer of frost during cold, damp weather is normal, and the defrost cycle should clear it periodically. Thick ice that covers the entire coil or never melts is not normal. It usually signals a defrost control, sensor, airflow, or refrigerant problem that needs prompt attention to avoid damaging the equipment.
A common cause is the system relying too heavily on auxiliary or emergency heat, which uses far more electricity than the heat pump itself. That can result from low refrigerant, a defrost problem, thermostat settings, or an undersized unit. During Roswell cold snaps, some backup heat is expected, but constant use deserves a service visit.
Consider the system's age, the repair cost, how often it has needed service, and whether it uses phased-out R-22 refrigerant. A minor repair on a reasonably young unit is usually worthwhile. Major failures on older equipment often justify replacement. Our technician explains both paths clearly so you can choose with full information.
Use emergency heat only when the outdoor unit has failed or is damaged, as a temporary way to keep the house warm until repairs are made. It bypasses the heat pump and runs electric resistance heat, which is much more expensive to operate. If you need it, call for service as soon as possible.
Free, no-obligation quote
Tell us what's going on and we'll get back to you with clear options and an upfront price.