Privacy Policy

At HVAC Roswell, we are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our HVAC services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Property address
• Details about your HVAC service needs

We may also automatically collect non-personal information such as:

• IP address
• Browser type
• Pages visited
• Date and time of visits

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule HVAC services
• Provide quotes, repairs, and maintenance
• Improve our website and customer experience
• Send service updates, reminders, or promotions
• Comply with legal and regulatory requirements

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with trusted third parties only when necessary to:

• Operate our business (e.g., hosting providers, CRM platforms)
• Deliver services and communications
• Comply with legal obligations
• Protect our rights, property, or safety

4. Data Security

We implement reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed to be completely secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

You can disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Your Privacy Rights

Depending on your location, including U.S. state privacy laws, you may have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your information
• Opt out of certain data uses where applicable

To exercise these rights, please contact us using the information below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website.